SMARTer CARE Newsletters
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Ways to say “No” to your patients and still keep them smiling.
Telling patients no is not always easy. Primary care physicians (PCPs) know this all too well. Most providers feel pressure to obtain better patient satisfaction scores and know that their compensation, in part, is linked to this. How do you tell such patients “no” in a nice way that minimizes your risk of being trashed […]
Perchance to Sleep: Cognitive Behavioral Therapy for Insomnia
One of the primary presenting complaints in the primary care setting is insomnia. It can be a solitary presenting symptom or it can be part of a constellation of symptoms related to a medical cause or mood or anxiety disorder. A good assessment of onset, extent, duration, onset, severity, triggers of the sleep problem, in […]